Privacy Statement

Who we are

“We”, “us” and “our” refer to Equipfin NSW Pty Limited ACN 91 163 593 002 and its related businesses.

Equipfin NSW Pty Limited aggregates through Group Platform Finance Pty Ltd which provides financier accreditations and other services.

Respecting your privacy

This privacy policy applies to you if you are an individual who is, or who is the director, partner or proprietor of, a broker, credit representative, loan writer, referrer or third party of Equipfin, or if you give us information in relation to any product or service administered by Equipfin Pty Limited.

We respect your personal information, and this Privacy Policy explains how we handle it.

What personal information do we collect and hold?

• ID information such as your name, postal or email address, telephone numbers and date of birth;
• other contact details such as social media handles;
• financial details such as your tax file number;
• credit information such as details relating to credit history, credit capacity and eligibility for credit (‘credit worthiness’); and
• other information we think is necessary.

How do we collect your personal information?

Unless it is unreasonable or impractical, we will try to collect personal information directly from you. We may also collect information from credit reporting bodies, your referees, your agents and representatives, government bodies, our service providers and other credit providers.

How do we use your personal information?

We use personal information to provide you with information about products and services, to assess credit and broker applications, to administer our relationship with you, to comply with our legal obligations, and where appropriate to inform you about products and services from across the Group.

How do we protect your information?

We store information in different ways, including in paper and electronic form. We protect it from misuse, interference, loss and from unauthorised access, modification or disclosure, including through confidentiality requirements of our employees, document storage security policies, electronic security systems and access controls.

Accessing or correcting your information

You can request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond to your request within a reasonable period.

How to make a privacy complaint

If you believe we have breached the Australian Privacy Principles, please contact us so we can attempt to resolve the matter. If you remain dissatisfied, you can escalate the matter to the Office of the Australian Information Commissioner (OAIC) or the Australian Financial Complaints Authority (AFCA).

Contacting us about privacy

Privacy Officer
Equipfin NSW Pty Limited
PO Box 6367, North Sydney NSW 2059
Phone: (02) 9925 3900
Email: [email protected]